Thank you for shopping at NOVAARC. We appreciate your business and work hard to ensure you are happy with your purchase. However, if you are not completely satisfied, we're here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and must have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our Refund Policy, please contact us: